6. Are the Layer 3 HSBB Network Service prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 applicable to the commercial High Speed Broadband Access service?
Yes. Parties who have commercial agreements for High Speed Broadband Access are required to enter into an Access Agreement for Layer 3 HSBB Network Service in order to enjoy the prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017.
7. What services are included in the regulated price of HSBB Network Services?
The prices of HSBB Network Services are applicable to high speed internet service including for residential and business customers.It is not applicable to value-added services such as video on demand, IPTV or voice services.Prices for these services are commercially negotiated.
8. What do the prices of HSBB Network Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 cover?
There are three components of prices for HSBB Network Services as follows:
- Recurring monthly Broadband Termination Unit (BTU) port charge;
- Recurring monthly Service Gateway charge (for Layer 2 or Layer 3); and
- One-off, non-recurring installation charge (for BTU port or Service Gateway).
The BTU port charge includes the cost of the passive infrastructure from the end user premises such as cables, drop cables, ducting, manholes, trenches, the cost of BTU, Fibre Distribution Cabinet, Optical Distribution Frame and Optical Line Termination.The operational and maintenance cost of all the elements have also been included, including the repair cost of fibre cuts and the maintenance and repair of BTUs.
The Service Gateway charge (for Layer 2 and Layer 3) represent the use of broadband remote access server (BRAS) and transmission in the Access Provider’s core network to its premises.This would include the cost of the cable, the operational and maintenance costs of the cable, such as the cost of pulling the cable and repair costs of fibre cuts and the operational and maintenance cost of the BRAS.
The one-off installation charge for BTU port and Service Gateway consist of service setup and activation costs for each.
For clarity, these charges apply to existing and new infrastructure.
9. What happens if there are additional charges under a commercial High Speed Broadband Access service?
In the event that there are additional charges (apart from Broadband Termination Unit port charges, Service Gateway charges and installation charges), the additional charges should be reasonable and the methodologies for deriving them should be published in the Access Provider’s Reference Access Offer.Parties to the Access Agreement should also include the relevant additional charges in the agreement. In principle, these additional charges should not place Access Seekers in a worse-off position.
10. Have the prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 for HSBB Network Services taken into account service level or network redundancy?
Yes. The fixed model has taken into account redundancy in the core network in order to comply with the requirements in the Commission Determination on the Mandatory Standards for Quality of Service (Wired Broadband Access Service), Determination No. 2 of 2016.
11. Are the prices of HSBB Network Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 based on a specific contention ratio? If so, who decides the contention ratio?
No. The prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 are not based on a specific contention ratio. The contention ratio is not provided by the Access Provider and the regulated price allows the Access Seeker to determine the contention ratio based on its requirements.
12. Would the Access Seeker need to set up different Points of Interconnection to enjoy the HSBB Network Services prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017?
The prices for Layer 3 HSBB Network Service in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 are based on a single central Point of Interconnection for the Access Seekers to connect to the Service Gateway for the end user premises in Peninsular Malaysia.
For the end user premises in Sabah and/or Sarawak, Access Seekers can choose to establish one additional Point of Interconnection to connect to Sabah and Sarawak, if they wish.If the Point of Interconnection is not established in Sabah or Sarawak, then the Access Provider can charge the Access Seeker an additional charge based on Trunk Transmission Service between the Access Provider’s premises in Peninsular Malaysia and its premises in Sabah and/or Sarawak.
The prices for Layer 2 HSBB Network Services with Quality of Service in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 are based on a non-central Point of Interconnection, for example, at the regional, state or local level. Therefore, depending on its requirement, the Access Seeker may need to establish different Points of Interconnection.
13. Is the Access Seeker required to acquire additional Facilities or Services together with HSBB Network Services in order to provide high speed broadband services to retail customers?
Layer 3 HSBB Network Service allows the Access Seeker to choose between having the Point of Interconnection at the Access Provider’s premises or the Access Seeker’s premises.
If the Access Seeker chooses the central Point of Interconnection at the Access Provider’s premises, then the Access Seeker needs to acquire Layer 3 HSBB Service and Network Co-Location Service.For clarity, the Access Provider is required to provide Network Co-Location Service.
If the Access Seeker chooses the Point of Interconnection at the Access Seeker’s premises, then the Access Seeker needs to acquire Layer 3 HSBB Service and an applicable regulated Transmission Service.For clarity, the Access Provider is required to provide Transmission Services based on the regulated prices.
For Layer 2 HSBB Network Service with Quality of Service, the Point of Interconnection is at the Access Seeker’s premises which could be at the regional, state or local level. As such, depending on its requirement, the Access Seeker may need to acquire Layer 2 HSBB Network Service with Quality of Service and an applicable regulated Transmission Service.For clarity, the Access Provider is required to provide Transmission Services based on the regulated prices.Alternatively, if the Access Seeker wishes to acquire Layer 2 HSBB Network Service from the regional, state or local Point of Interconnection at the Access Provider’s premises, then the Access Provider may provide Network Co-Location Service.