LAWS OF MALAYSIA

Postal Services Act 2012 [ Act 741]

PART II - FUNCTIONS OF THE COMMISSION
Section 4. Functions of the Commission

(1) The Commission shall have the following functions :

(a) to advice the Minister on all matters relating to postal services, including matters in connection with the exercise of its functions under this Act;

(b) to implement and promote the national policy abjectives for the postal services industry.]

(c) to implement and enforce the provisions of this Act and to recommend reforms;

(d) to promote and encourage the expansion of the postal services industry according to the economic development of Malaysia;

(e) to exercise regulatory functions in respect of the postal services provided by the licensees, including postage rates that have been established, the determination of performance standards and standards of facilities and the enforcement of standards;

(f) to monitor the compliance  by the licensees with the stipulated services standards, contractual obligations and relevant laws and guidelines;

(g) to develop, control, implement, maintain and manage the postcode and addressing system in Malaysia;

(h) to promote competition in providing for postal services;

(i) to safeguard the interests of consumers of postal services supplied by licensees in respect of -

     (i)   the prices to be charged;
     (ii)  the continuity of postal services; and
     (iii) the quality of the postal services provided;

(j)  to use its best endeavour in facilitating all reasonable demands relating to postal services;

(k) to increase concerted efforts towards improving the operational efficiency of the postal services industry;

(l)  to regulate the issuance of postage stamps including definitive, commemorative and special issues of postage stamps and any other philatelic items; and

(m) to carry on all other activities as may appear to the Commission requisite, advantageous or convenient for the purpose of carrying out or in connection with the performance of its functions under this Act.

(2) The Commission may authorize the Chairman of the Commission or any authorized officer to carry out any of the functions set out in subsection (1).