LAWS OF MALAYSIA

Postal Services Act 2012 [ Act 741]

PART V - PROVISIONS RELATING TO THE UNIVERSAL SERVICE LICENSEE
Section 31. Exemption from liability for loss, misdelivery, delay or damage

A universal service licensee shall not be liable for any loss, misdelivery, delay of or damage to the postal articles during the transmission of postal articles, unless it is proven that the universal service licensee has maliciously or negligently or intentionally cause the loss, misdelivery, delay or damage.