LAWS OF MALAYSIA
Postal Services Act 2012 [ Act 741]
PART VI - GENERAL TERMS AND CONDITIONS OF POSTAL SERVICES
Section 33. Limitation of liability in universal service licensee's general terms and conditions
(1) The general terms and conditions of a universal service licensee shall contain limitation from liability provisions setting out limits as to the maximum indemnities payable for loss of or damage to postal articles as approved by the Commission under section 32.

(2) Any limitation from liability contained in the general terms and conditions shall be a defence against any prosecution, action or proceedings of any nature, whether in court or otherwise, taken against the universal service licensee and shall effectively limit the liability of the universal service licensee to that extent.

(3) Notwithstanding subsection (2), if a universal service licensee has agreed contractually with another party on the limitation of liability provisions, that contractual terms and conditions shall prevail.