LAWS OF MALAYSIA

Postal Services Act 2012 [ Act 741]

PART X -CONSUMER PROTECTION
Section 54. Notice to be applied and report to be submitted

(1) Where a postal article has been opened under section 53, the licensee shall repackage the postal article and stamp a notice specifying the -

      (a) that is has been opened for inspection; and

      (b) the reasons for opening the postal articles.

(2) The licensee shall maintain a record of all postal articles opened which shall specify all relevant details including -

      (a) the date and time the postal article was opened.

      (b) the contents of the postal article;

      (c) the reasons it was opened; and

      (d) the names of the person opening and witnessing the opening who shall both sign the record.

(3) The licensee shall submit, if requested by the Commission, a report to the Commission specifying in detail the circumstances of and the reasons for opening of the postal articles.

(4) A licensee shall not disclose any information in relation to the postal article opened except to the extent required to comply with a court order or as permitted under this Act.