Matters upon which the Commission shall monitor and report include, but are not limited to, the following:

 

(a) the operation and administration of this Act and its subsidiary legislation;

 

(b) the efficiency in which licensees provide facilities and services;

 

(c) the quality of services; 

 

(d) the rates paid by consumers for services; 

 

(e) the development of industry self-regulation; 

 

(f) the level of compliance with voluntary industry codes, mandatory standards and undertakings;

 

(g) the adequacy of services and availability of services in all parts of Malaysia;

 

(h) any deficiencies in the scope or operation of this Act and its subsidiary legislation; and

 

(i) other matters that the Commission is satisfied are relevant.