14. Are the prices of Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 applicable to the commercial High Speed Broadband Transmission Service?
Yes. Parties who have commercial agreements for High Speed Broadband Transmission Service are required to enter into an Access Agreement for the applicable Transmission Service in order to enjoy the prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017.
15. What do the prices of Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 cover?
There are two pricing components for Transmission Services as follows:
- Recurring monthly rental charge; and
- One-off, non-recurring installation charge.
The monthly rental charge includes the cost of the cable, the operational and maintenance costs of the cable, such as the cost of pulling the cable and repair costs of fibre cuts. The installation charge consists of service setup and activation costs.
16. Are the prices of Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 restricted to apply within regions?
No. Transmission Services were modelled on IP-based technology to provide nationwide services, and therefore, the Transmission Services’ prices are applicable nationwide. The only exception is the submarine cable link between Peninsular Malaysia and Sabah and Sarawak which is applicable for Trunk Transmission Service and End-to-End Transmission Service, and different prices apply to these services.
17. Are the prices for Trunk Transmission Service and End-to-End Transmission Service only applicable to bandwidth included in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017?
No. Trunk Transmission Service and End-to-End Transmission Service as defined in the Access List allow the transmission rates to be agreed between Access Provider and Access Seeker. Further, Trunk Transmission Service and End-to-End Transmission Service are price regulated, as they are listed in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017. If an Access Seeker requests for a transmission rate for Trunk Transmission Service or End-to-End Transmission Service without a corresponding price in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017, the Access Provider must provide the transmission rate at a reasonable price with reference to other price tiers for Trunk Transmission Service or End-to-End Transmission Service in the Determination. There is also no limit on the transmission rates that can be requested and shall be provided by the Access Provider, for example, above 5 Gbps. For clarity, the prices for these other transmission rates or bandwidth need to be included in an Access Agreement.
18. Are the prices for Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 applicable to only the existing network infrastructure?
No. The fixed model has taken into account current and future demand and the expansion of the network. Therefore, the prices for Transmission Services are applicable to the existing infrastructure and new infrastructure.
19. What is the Service Level Agreement (SLA) applicable to the prices of Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017?
In modelling Transmission Services, redundancy has been incorporated in the technical design of rings and duplicated links connecting the edge and core nodes and duplication of network equipment. Access Providers need to ensure that service level availability of Transmission Services comply with applicable Mandatory Standards, such as the Commission Determination on the Mandatory Standards for Quality of Service (Digital Leased Line Service), Determination No. 3 of 2009, and provide service level availability of at least 99.9%. The prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 apply to service level availability of 99.9%, and service level availability above that is subject to commercial negotiation.
20. Is there any class of service applicable to the prices of Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017?
No. The prices in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017 are not specified for any particular class of service. For example, an Access Seeker can acquire Transmission Services to provision high speed broadband, Enterprise services and IPTV to end consumers. However, where class of service was specified for Transmission Services in the previous commercial agreement or Access Agreement, the Access Seeker should not be placed in a worse-off position subject to service level availability of 99.9%. For clarity, if the services provisioned by the Access Seeker requires service level availability higher than 99.9%, then it is subject to commercial negotiation.
21. What is the restoration timeframe applicable to the prices of Transmission Services in the Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2017?
Access Providers are required to comply with the restoration timeframes of applicable Mandatory Standards and to also ensure that the restoration timeframes provided to Access Seekers allow them to also comply with applicable Mandatory Standards. In this regard, the Access Providers are required to ensure compliance to restoration timeframes in the Commission Determination on the Mandatory Standard on Access, Determination No. 3 of 2016 and the Commission Determination on the Mandatory Standards for Quality of Service (Digital Leased Line Service), Determination No. 3 of 2009.