First, you should try to resolve the problem with the content provider or your cellular network provider by calling the helpline number. If the problem still persist you may report to Consumer Forum of Malaysia through their hotline 1800-18-2222 or visit their website http://www.complaint.cfm.org.my/. If you are still not satisfied with their resolution you may report to Malaysian Communications and Multimedia Commission (MCMC) by visiting our website http://aduan.skmm.gov.my/.
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