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Floods: Telcos prepare disaster recovery plans to avoid service disruption - MCMC

07 Jan 2021, Bernama

CYBERJAYA, Jan 7  -- Telecommunications service providers (telcos) are implementing disaster recovery plans to avoid prolonged service disruption in flood-affected areas to ensure stable services, said the Malaysian Communications and Multimedia Commission (MCMC).

MCMC in a statement today said this was because there were areas that experienced service disruptions due to power outages at communication towers.

Among the measures taken include placing the generator on an elevated platform, using a temporary or permanent generator, upgrading the backup battery and providing a temporary base transceiver station at the evacuation centres.

“People are advised to be always aware and alert to the latest developments. Save on the use of communication equipment in the event of a power outage in your area and only use it for important matters such as making emergency calls,” the statement read.

MCMC also urged the public to contact the telecommunication companies if there are any service disruptions in their area to enable restoration works to be carried out.

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