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Reports and Declaration Forms for Mandatory Standards for Quality of Service

The Malaysian Communications and Multimedia Commision monitors compliance to the Quality of Services Standards through reporting based on data collected by the service providers and by actual measurements. Service providers are required to submit audited reports to the Malaysian Communications and Multimedia Commission every six months. The reports are to detail various aspects of their performance and must be accompanied with a duly signed declaration form.

The Malaysian Communications and Multimedia Commission will appoint independent auditors to audit the submitted reports and independent parties to carry out technical measurements to ascertain compliance to the standards.
Public Switched Telephone Network Service
JUN 06, 2012
 PDF  DOC
Public Cellular Service
JUN 06, 2012
 PDF  DOC
Content Applications Services
JUN 06, 2012
 PDF  DOC
Public Payphone Service
JUN 06, 2012
 PDF  DOC
Digital Leased Line Service
JUN 06, 2012
 PDF  DOC
Broadband Access Service
JUN 06, 2012
 PDF  DOC
Dial Up Internet Access Service
 PDF  DOC
 
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