Postal and Courier Services
By the power granted under the Postal Services Act 2012 (PSA 2012), MCMC is responsible to overseeing and regulating the postal and courier services in Malaysia.
The PSA 2012 is a transformative postal legislation to deal with the postal challenges of the 21st century. The PSA 2012 repeals PSA 1991 and makes new provisions to better regulate the postal and courier services industry in a multi-player environment, promote orderly development of the industry and safeguard universal service provisioning.
It also applies best regulatory practices including transparent licensing system, adaptive universal service provisioning based on changing customers’ needs, promotion of healthy and fair competition as well as principle of self-regulation.