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Internet Users Survey 2017

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4

Methodology and Analysis

The sample population was drawn from the main user of the 43.9

million mobile-cellular subscriptions in 2016 with Mobile Station

International Subscriber Directory Number (MSISDN) identical to randomly

generated numbers.

The survey adopted confidence level of 95% and precision of ±2%

for Internet users while ±3% for non-users. There was only one stage of

sample selection as the survey adopted a simple random sample (SRS)

approach. Sampling was done across mobile networks with probability

proportional to size of the networks in terms of subscriptions.

The survey was canvassed and administrated using a Computer

Assisted Telephone Interview system operating out of MCMC CATI Centre

in Cyberjaya. Fieldwork for this survey started on 14 November 2016 and

ended on 10 February 2017. The survey reached to a sample of 2,402

Internet users and 1,067 non-users.

Data quality check was administered throughout the survey fieldwork

and upon its completion. Next, basic frequency count was computed to

assess the results pattern. Cross-tabulation was imposed between relevant

indicators to identify significant relationships that would deduce meaningful

inferences pertinent to the objectives.

The data had been weighted to match nationality (Malaysian and non-

Malaysian) and ethnicity distribution, where the current population

estimates from Department of Statistics Malaysia (DOSM) serves as the

auxiliary information as follows: