It benchmarks LHNDM’s ability to handle
information confidentiality, integrity and
the continuous availability of e-Filing
operations. It also proves that the LHDNM
uses a systematic approach to identifying,
evaluating and managing information
security risks. The ISMS certification also
demonstrates the strong support and
commitment from the top management
of LHDNM in implementing information
security management which contributes
to the trust and confidence of taxpayers in
using the e-Filing system.
To ensure the continued excellence of
the services offered, LHDNM constantly
conducts
post-mortem
activities
on
the e-Filing system with the assistance
of Digicert Sdn Bhd. Various strategic
improvements were planned to provide
added value and convenience to taxpayers
using the e-Filing system. Starting in 2012,
the Organisation e-Filing (OeF) has been
introduced to allow an individual authorised
under section 75 of the Income Tax Act
1967 to hold a digital certificate for the
organisation. With the implementation of
OeF, organisation tax submissions can
be made via e-Filing using the digital
certificate of the organisation.
Issues concerning “Password
Reset” are among the frequent
problems face by the users of the
e-Filing system. In 2016 LHDNM
introduced a new feature of the e-Filing
system whereby in addition to the existing
options, taxpayers were given a new option
to reset the password via SMS. This new
feature has been well received by the
taxpayers due to its prompt and
automated service.
Along with the latest trends
and encouragement from a new
generation of users, LHNDM
introduced a new initiative in
2012 known as m-Filing which was
launched by the Malaysian Prime
Minister, YAB Dato ‘Sri Mohd
Najib Tun Abdul Razak on Hari
Hasil, 1st March 2012. M-Filing is
an alternative method of sending
e-Forms through mobile devices
that can be performed from any
location and at any time without
having to download any additional
software or applications. This
initiative increased the potential
usage of the e-Filing system to
The evolution of the BE tax form through the years
The Reset Password Via SMS feature was introduced to the public in April 2016
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