The National Fiberisation and Connectivity Plan 5 (NFCP5)

TM’s proposal to upgrade its existing copper broadband network to a fibre-optic network for 377,360 subscribers was assessed, considered and approved by the Commission. Subsequently, TM was appointed as a designated universal service provider under Regulation 36F of the USP Regulations 2002 to undertake this project in underserved areas specified by the Commission under four notifications issued by it in 2002, 2004, 2008 and 2011, respectively (Notification Ref. No: NT/USP/2/02, Ref. No: NT/USP/1/04, Ref. No: NT/USP/08/01 and Ref. No: NT/USP/01/11).

As a condition of this project, TM is also required to upgrade the remaining 556,364 Streamyx subscribers to fibre-optic broadband access network(s) using its own funds. Through this initiative 933,724 subscribers to be upgraded, out of which 377,360 subscribers will be upgraded via the USP Fund.

The project is scheduled to take 24 months to complete from the date of commencement of the project, which was on 15 March 2020. As at 31 December 2020, TM has migrated 22,398 subscribers, while the incidence of churn has affected 2,808 subscribers.