INITIATIVES UNDER REGULATION 36A OF USP REGULATIONS 2002

MIGRATION OF EXISTING COPPER BROADBAND ACCESS NETWORK TO FIBRE OPTIC BROADBAND ACCESS NETWORK

This project was implemented pursuant to Regulation 36A under the Communications and Multimedia (Universal Service Provision) Regulations 2002 that aims to migrate the existing copper broadband access network to fibre optic broadband access network and services within the Universal Service Target (UST) areas nationwide.

Under this initiative, the entire copper facilities were upgraded and the migration of existing copper broadband exercise covers a total of 933,724 subscribers, out of which, 377,360 are existing subscribers. This initiative involves 433 USTs to be upgraded to fixed broadband services using Fibre to the Home (FTTH) technology with broadband access speed up to 1Gbps by utilising USP Fund; while a total of 556,364 subscribers are to be upgraded by service provider under their own funding.

The initiative commenced on 15 March 2021 and is expected to be completed in March 2023. As of 31 December 2021, a total of 144,166 subscribers have been migrated from copper to fibre, while the incidence of churn had affected 47,842 subscribers.

State No. of Subscribers (Migrated) No. of Subscribers (Churn) No. of Subscribers (Rejected Migration) No. of Subscribers (To Be Upgraded) Overall Total
Johor 27,715 4,070 2,600 42,270 76,655
Kedah 4,624 1,098 427 6,390 12,539
Kelantan 9,624 1,122 368 5,167 16,281
Malacca 8,252 1,877 801 10,469 21,399
Negeri Sembilan 8,632 1,126 452 14,930 25,140
Penang 4,771 1,614 1,099 9,120 16,604
Pahang 13,164 2,223 1,014 15,766 32,167
Perak 26,383 5,326 2,576 28,499 62,784
Perlis 73 4 4 88 169
Sabah 7,785 1,866 634 6,156 16,441
Sarawak 11,794 1,827 1,094 6,812 21,527
Selangor 13,283 4,571 4,094 20,999 42,947
Terengganu 6,645 1,138 325 5,428 13,536
Federal Territrories
Federal Territory of Kuala Lumpur 443 1,922 2,092 11,705 16,162
Federal Territory of Labuan 871 80 9 1,191 2,151
Federal Territory of Putrajaya 107 114 275 362 858
GRAND TOTAL 144,166 29,978 17,864 185,352 377,360
Table 5: Copper Migration to Fibre by State