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Avoid providing personal information by responding to an unsolicited request. |
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Whether the request is via email or phone, do not reveal any personalinformation if you don’t now who is the caller or sender. No matter how convincing the website is, always be aware that it is fraud. If you did not initiate the communication, you should not provide any information. |
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2.
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If you are convinced that the contact is legitimate, initiate your own communication with the financial institution’s official contact to find out. |
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Official contact like hotline telephone numbers, emails and direct numbers can be found on your monthly statement you receive from your financial institution. The important thing is that you initiate the communication using verified information, not from the email or phone calls. |
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3.
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Never provide yourpassword over unsolicited and unverified communication channels. |
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Your financial institution would never ask you to verify any information online. If your account is subjected to security problem, your financial institution will ask you to come over personally to rectify the problem. |
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Always review your account tatement regularly to spot any unauthorized activities. |
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Make sure you receive your monthly statement on time and review it to confirm your transactions. The earlier you identify security breach, the higher are the chances for your financial institution to rectify and identify the breach, thus minimizing financial loss. If you think you have encountered a phishing attack or fallen victim to one, please immediately contact your financial institution to verify your account status and change your password immediately. You can report phishing email to SKMM where actions will be taken immediately to remove the phishing site and protect Malaysian Internet users from the attack. Sent your report to: [email protected] or [email protected] |
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Please visit SKMM Anti-Phishing portal at :
http://nsc.mcmc.gov.my
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